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GP Clinic Treatment Protocol & Drug Reference Chatbot

A RAG pipeline ingesting NICE guidelines, BNF drug reference, and a clinic's own patient pathway PDFs into a private vector store. Nursing staff and GPs query by symptom, drug interaction, or pathway step and receive answers that cite the exact source document and page number — no hallucinations, no missing context. No patient data enters the system at any stage.

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What We Built

Multi-Source Document Ingestion

NICE guidelines, BNF PDFs, and clinic-specific patient pathway documents parsed, chunked, embedded, and stored in a private pgvector instance — updated automatically when source documents change.

Cited-Answer RAG Pipeline

Every response includes the source document name, section title, and page number inline. Clinicians can trace every answer back to its authoritative source in one click.

Clinical Safety Guardrails

Queries outside the ingested knowledge scope are flagged clearly and routed to a human review queue — the system never speculates beyond its verified source material.

Role-Based Access Control

GPs, nurses, and reception staff each see a different scope of queryable content — controlled per role, with no crossover into content outside their access level.

Full Clinical Audit Log

Every query and response is stored with a timestamp, user role, and source citations — providing a complete record for clinical governance and CQC inspection readiness.

Clinic-Own Cloud Deployment

Deployed entirely within the clinic's own cloud account. No data shared with third parties. Patient data never enters the system — the chatbot operates solely on clinical reference material.

Technologies Used

OpenAI GPT-4o
LangChain
LlamaIndex
pgvector
FastAPI
Laravel 11
Livewire 3
PostgreSQL
pdfplumber
Redis
Docker
Nginx

Key Outcomes

73%

Reduction in time spent looking up treatment protocols and drug references

0

Hallucinated answers — every response cites the exact source document and page

6 wks

From kickoff to live deployment on the clinic's own cloud infrastructure

Need Something Similar?

Tell us about your knowledge sources, compliance requirements, and team structure. We will design a RAG pipeline that fits your exact context.